One of our core values is that in order to meet our clients' needs, we need to be passionate about excellence.

We aim to measure this, in part, by external accreditation. We hold both Investors In People (IIP) and LEXCEL awards and have a commitment to maintain them. We also hold APIL practice accreditation (Association of Personal Injury Lawyers).

Investors in People

The key to Investors in People accreditation is our commitment to training and development. We provide a people service and we can only expect to achieve high levels of quality and consistency if we are each developing our skills relevant to the area of the practice within which we work and whether as someone directly advising clients or providing support services.

Whilst we regard the commitment to training and development as the most important quality standard, we recognise that it is important to have measurable standards. Our statements of compliance set out how we adhere to the standards required for LEXCEL accreditation.

Lexcel

We have maintained the Lexcel accreditation since January 2004. This year, assessors commented on the development of the firm's core values and how they are being developed with enthusiasm and are creating a feeling of genuine optimism throughout the practice. Assessors have been very impressed with the high standard of compliance with the quality standards and the extensive areas of good practice observed.

Assessor's comments included:

"The attributes that are required by any organisation wishing to improve its quality: openness, attention to detail, good leadership, etc, are clearly evident throughout the firm."

"Fee earners achieve high levels of consistency in file management and conformance to the firm's processes and procedures. Such an extremely high level of compliance is the result of continuing vigilance by fee earners and a well co-ordinated and systematic approach to continuous improvement."

"People in this practice remain focussed on providing an excellent level of client care."

"People enjoy the firm's collaborative approach because they recognise that good team working brings about good results."

        

Legal directories

Veale Wasbrough Vizards consistently appears in the top rankings for both Legal 500 and Chambers & Partners in a number of practice areas within the firm, as well as having some leading individuals.