Our team works daily with the legislative regime within which social care providers must operate, so we are well placed to advise on all queries that may arise.
We specialise in dealing with compliance requirements for social care and healthcare providers, from small privately-owned homes to large charitable groups. We have particular expertise regarding the Health and Social Care Act 2008 (the Act) and linked legislative requirements in relation to safeguarding and health and safety.
Regulatory compliance
We provide advice and specialist support on registration issues with the CQC and on regulatory compliance with the essential standards of quality and safety set by the Act. We also provide pragmatic and practical advice on health and safety issues affecting providers.
We provide ad hoc advice when required, assist with the development of bespoke and practical policies and procedures, help prepare for inspection and assist you to deal effectively with your regulators.
In the event of non-compliance being identified, whether on self-declaration or by regulators such as the CQC or HSE, we can assist in:
- Challenging inaccurate inspection reports and CQC decisions to refuse registration or impose unnecessary compliance conditions
- Challenging enforcement notices served by the HSE or local authority
- Assisting with the preparation of action plans to achieve compliance and reduce the likelihood and magnitude of sanctions
- Representing you in enforcement and linked proceedings, such as safeguarding meetings, and inquests.
We also provide a wide range of sector specific training and are regular speakers at conferences and seminars and contributors to relevant publications.
Critical Incident Management
We provide practical support and assistance following critical incidents within the home such as safeguarding issues and serious injury or fatal accidents to include:
- Reporting requirements
- Governance issues
- Communication issues and public relations
- Internal investigation and reports
- Data retention, disclosure and confidentiality
- Liability and liaison with insurers
- Representation at safeguarding meetings, case conferences, police station interviews, inquests and public enquiries
- Defence of civil claims for compensation
- Defence of prosecutions brought in the criminal courts.
