Frequently asked questions

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If you have had an accident within the last three years which was not your fault, you could be entitled to compensation.

Each case is different. Once we have some information about your claim, we will review the facts of your case and be able to advise whether or not you have a claim.

In order to provide the facts to enable us to assess your claim, please select the 'Find out if you have a claim' button, call 0117 3145 400 to talk to someone now, or submit an online enquiry to John using the link provided. Alternatively write to me, John Webster, at jwebster@vwv.co.uk.

Or send a letter to John Webster at Augustines Injury Law, St Augustines Yard, Orchard Lane, Bristol BS1 5DE.
There are a number of different ways to fund your claim. Which funding option will depend on your circumstances. Please access our funding leaflet available on this page within the 'Online literature' section, which explains the options in more detail.

We will be happy to provide free initial advice in relation to your claim and to discuss the range of funding options to you.
Compensation awards depend upon how serious your injuries are and what financial losses you have suffered or may suffer in the future. We will assess the value of your claim when medical evidence is obtained and will advise you about the value of your claim as your case progresses.

Please access our blank schedule of expenses form available on this page within the 'Online literature' section, which will help you to keep a note of your expenses for future reference.
This depends upon the type of accident, the extent of the injuries you have suffered and the stance taken by the Defendants. We do not usually know at the beginning whether the insurers will admit liability for your accident or whether they will comply with the Court rules. We do not know how many medical reports will be needed and whether the insurers will wish to get medical evidence of their own. We do not know if it will be necessary to issue Court proceedings. All of these factors will affect how long your case will take.This is possible in nearly all cases we deal with and depends upon how your case has been funded.

We will aim to ensure you receive 100% of the compensation awarded to you. Occasionally a client has to pay something from their damages, generally because they have not complied with the terms of the funding agreement.
An employer is not allowed to sack you just because you make a claim following an accident at work. Assuming you have been in their employment for over a year, your claim shoud have little impact on your relationship with your employer.  We understand that you will not want to prejudice your employment and will be happy to advise you about this in more detail.

This depends upon the type of accident, the extent of the injuries you have suffered and the stance taken by the Defendants. We do not usually know at the beginning whether the insurers will admit liability for your accident or whether they will comply with the Court rules. We do not know how many medical reports will be needed and whether the insurers will wish to get medical evidence of their own. We do not know if it will be necessary to issue Court proceedings. All of these factors will affect how long your case will take. It normally takes between 6 and 18 months from the date of initial instructions to the payment of compensation. This is possible in nearly all cases we deal with and depends upon how your case has been funded. We will aim to ensure you receive 100% of the compensation awarded to you. Occasionally a client has to pay something from their damages, generally because they have not complied with the terms of the funding agreement.

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John Webster
Partner
Email:  
0117 314 5337