Narrow Quay HR understand the knock-on effects this can have for your practice and your patients. We are here to support your practice by offering a commercial, creative and pragmatic approach to your day to day HR challenges - whether it be assisting with your recruitment process, guiding you with flexible working requests or effective management of staff absences.
With a team that compromises of both former employment lawyers and highly experienced HR professionals, we can offer the best of both worlds in terms of legal expertise and practical HR skills. As part of the VWV family, you can rest assured that you are dealing with experts with over 25 years' experience in the Healthcare sector.
We understand GP practices have been at the forefront of the NHS' response to the COVID-19 outbreak and the HR challenges that come with this. Whether you are looking for a monthly retainer to remove the burden of dealing with day-to-day issues, or you simply want trusted experts on standby as and when you need them, we can offer a product to suit your practice. We pride ourselves on providing excellent quality HR support that is practical, easy to digest and outcome-focused. Most importantly, we offer value for money, as we understand the financial strains that GP practices can face.
Our monthly retainer package will provide your practice with the HR solutions it needs, without the expense of an in-house team. We can work independently or alongside any additional support you might receive through your Local Medical Committee, and with the option of a fixed monthly or annual cost, our expert team will be there to provide immediate and continuous guidance. This includes drafting letters and emails on your behalf, or simply acting as a sounding board to provide you with that reassurance when you need it. We will get to know your practice and work proactively with you to support your strategic goals.
We recognise some projects or complex HR issues need dedicated hands-on support which may fall outside of our retainer. As a retainer client, you would benefit from discounted rates for support with HR audits (including contract and policy reviews), bespoke HR training packages and toolkits for staff. We can also support with more complex projects - such as carrying out workplace investigations, on-site support at redundancy consultations or panel support for capability, grievance and disciplinary hearings. With the added benefit of legal expertise and access to specialist lawyers at VWV, we can ensure that you receive the legal support you need, should matters develop.