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Welcome to your delegate area

It was great to see you at this year's Welsh Practice Management Conference. This page brings together everything you need to know about the day, explore the agenda, the speakers and sponsors of the event.


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Note: Please ensure you have any slides you think may be useful moving forward downloaded. These will be unpublished Thursday 4 November 2025

About the external speakers

Find out more about the experts you will be hearing from.

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Event Agenda

08:30 am | Arrival & Registration

09:00 am - 09:15 am | Welcome & Introduction | Ben Willis - Conference chair & Healthcare Partner, VWV

09:15 am - 09:40 am | Transforming services through primary care | Jeremy Miles MS, Cabinet Secretary for Health and Social Care Wales

09:40 am - 10:10 am | No-one left behind: Enabling and empowering older people through primary care | Rhian Bowen-Davies, Older People's Commissioner for Wales

10:10 am - 10:35 am | Shifting the paradigm: How are we going to make the change? | Suzanne Rankin, Cardiff and Vale University Health Board 

10:35 am | Coffee Break

11:00 am - 11:10 am | Primary Care and the funding environment | Jon Szabo, Lloyds Bank

11:10 am - 11:30 am | Update from the GPC | Dr Gareth Oelmann, GPC Wales

11:30 am - 11:50 pm | Making access simple: Using telephony to complete the Digital Front Door in Wales | David Mills, Think Healthcare

11:50 am - 12:10 pm | Digital foundations for modern primary care: Access, communication & AI-enabled workflows | Steffan Gimblett, Primary Care Online

12:10 pm - 1:00 pm | Panel Session & Q&A

1:00 pm - 2:00 pm | Lunch

2:00 pm - 3:40 pm | Workshops

The afternoon session begins at 2pm, following lunch, and features a series of workshops running from 2:00 - 3:40pm. There will be three workshops, each delivered twice (approximately 50 minutes each), giving delegates the opportunity to attend two.

Workshops

3:40 pm - 4:05 pm | Tea Break

4:05 pm - 5:00 pm | Closing Keynote | Richard Waygood MBE, British Equestrian

5:00 pm | Drinks Reception

Your VWV team

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