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Understanding the timeline of a personal injury claim: What to expect at each stage

22 Jan 2026

A clear guide to the stages of a claim, typical timelines, and what happens at each step along the way.


A claim in plain English: Your guide to personal injury claims

Accidents happen, often when we least expect them. If you’ve been injured, it can be overwhelming to know what to do next. This series breaks down personal injury claims in clear, practical terms, guiding you step by step from the moment of your accident to receiving compensation. Each article focuses on a key stage of the process, helping you understand your options and make informed decisions with confidence.

 

One of the most common questions we hear is “how long will it all take?” The honest answer is that every claim is different, but knowing the typical stages can help you feel more confident and prepared. Here’s a step-by-step overview of what usually happens.

1. Initial contact and assessment

Everything starts with an initial consultation, usually by telephone or in person. We’ll discuss the details of your case, assess whether you have a claim, and explain how the process works. At this stage, we’ll also notify the other party (or their insurer) of your claim. This is an important first step in your case.

2. Gathering evidence

Evidence is the foundation to building a strong claim. This might include medical records, witness statements, accident reports, and photographs. We’ll guide you through what’s needed and help you collect it, ensuring nothing is overlooked. Sometimes, this stage can take time, especially if we’re waiting for medical reports or other documentation.

3. Medical examination

You may need to attend a medical assessment with an independent medical expert. This helps establish the extent of your injuries and their impact on your life. The resulting report will play a key role in valuing your claim.

4. Negotiation

Once we’ve gathered the necessary evidence, we’ll submit your claim to the other party’s insurer and enter negotiations. In straightforward cases, this can lead to a quick settlement. However, if liability or the value of the claim is disputed, negotiations may take longer.

5. Settlement or court proceedings

Many claims are resolved through negotiation, but if an agreement cannot be reached, we may need to issue court proceedings. Even then, most cases settle before reaching trial. If your case does go to court, we will guide you every step of the way.

How long does it take?

The length of time depends very much on the complexity of your case. Straightforward claims, where liability is admitted quickly and injuries are less serious, may settle in just a few months. More complex cases, for example, those involving serious or long-term injuries, multiple parties, or disputes about who was at fault, can take 18 months or even longer.

Speed isn’t everything. Taking the time to gather full medical evidence and properly value your claim can make a real difference to the outcome. Settling too early can sometimes mean accepting less than you deserve.


Thinking about making a claim? Contact our Personal Injury team today for a no-obligation chat and find out how we can help you move forward with confidence.

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