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What Others Say

What Others Say

Personal Injury Claims - What Clients Say About Us

 Strong practice noted for its expertise in multi-track claims. Offers impressive expertise in acting on employers' liability claims and cases involving catastrophic injuries, as well as childhood injuries. Also handles cases relating to RTAs and industrial disease, in addition to representing dependants and estates in fatal accident claims. Demonstrates significant experience in brain injury claims.

- Chambers & Partners 2021


"I could not ask for a more informative team to work with"

"the lawyers are efficient but with an excellent human touch."

 - Chambers & Partners 2021


Dan Thompson acts for claimants on personal injury claims stretching from RTAs to workplace accidents. A client appreciates that he "goes above and beyond to make sure that I'm happy and I understand what is happening with my case."

Jonathan Peacock assists with catastrophic injury claims, including those related to incidents occurring abroad. An interviewee enthuses that his "knowledge and tactics are second to none," while others report that he is "a very approachable solicitor who focuses on his clients and has excellent communication skills."

- Chambers & Partners 2021


"Following the departure of Jan Markland to the judiciary, the personal injury team at VWV, which trades as Augustines Injury Law, is led by Nicola Bickham, who has a strong practice in brain injury claims. The group also includes Jonathan Peacock, who has substantial experience in serious injury cases, arising from road traffic accidents. Senior associate Dan Thompson is a specialist in fatal accident claims, as well as disease cases and package holiday cases."

- Legal 500 2021


Client quote on highest rated aspect of service: "Nicola's eternal patience. Thanks for the support."

- Client of Nicola Bickham


"Many many thanks for your help with this distressing incident. Your professionalism, courtesy, concern and understanding has been much appreciated. Certainly in taking any further stress out of the situation so calmly."

- Personal injury claim client


"A* service very efficient and extremely polite"

- Personal injury claim client


"I couldn't fault any aspect of this service – they did everything that was needed to achieve a successful outcome." 

- Personal injury claim client


"As the injured person I found the customer service kind, considerate and always respectful. This gave me confidence for which I am grateful."

"I thank you very much for your time, professionalism, and patience with me on this matter. You’ve been amazing and it’s turned what was a very traumatic event into something positive"

- Clients of Mandy Yeandle


"Dan Thompson was exceptional. His explanation, delivery and attention was without fault. He helped to sensitively bring to a close a very difficult episode. I would like to personally thank him for his time and care". 


"Nicola was fantastic from the moment I first contacted her. Very professional but friendly and understanding - made a tough case a lot easier."


"I wanted to say a huge thank you for your calm, unflappable professionalism and support during my claim. It was greatly appreciated at a time when things weren't going well. It was a better outcome  than I could have hoped for, and you were a big part of that! Once again from my partner and myself, heartfelt thanks."

- Client of Dan Thompson


"Dan Thompson dealt with my claim against my former employers for hearing loss which we finally won a few weeks ago after two years of effort on his part.

From the first time I met with Dan in his office in April 2014 until we finally had a settlement offer Dan was supportive, professional, thorough and knowledgeable. He was always happy to explain everything in layman’s’ terms and ensured I was fully able to make informed decisions. He kept in regular contact by phone, email and letter and at no time did I feel he was acting other than in my interests. He was passionate about any injustices or legal rules that impacted my claim which helped me accept any setbacks that we faced. I would be more than happy to recommend him to anyone setting out to make a personal injury claim."


 What Experts Say About Us

"The specialist Personal Injury claims team at VWV are reliable, professional and sympathetic. They have the technical expertise, but the personal touch. In our experience, they are dedicated to ensuring the best possible results for their clients. With a wide network of specialist medical experts and specialist barristers, they make sure no stone goes unturned."

- RCN Legal Services Team


"I have been instructed by Augustines for a number of years and have always been impressed by the thoroughness of their approach and preparation. They clearly provide a first class service to those they represent."  

- Toby Kempster, Old Square Chambers


“I have worked closely with the team of personal injury lawyers at Augustines for some 15 years. Every one of them is a high quality lawyer who can be wholly trusted to get the best out of every case.”

- Daniel Bennett, Doughty Street Chambers


"They're very good at getting back to clients quickly and managing their expectations – they're very reliable." 

Chambers & Partners (Leading legal directory)


"The firm is impressive, skilled, empathetic and transparent."

Chambers & Partners (Leading legal directory)


 

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Meet the Team

Our extensive legal expertise enables our personal injury solicitors to recover millions of pounds in compensation every year, whilst at the same time providing a friendly and approachable service to clients nationally.

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Nicola Bickham - Personal Injury Solicitor in Bristol - VWV Solicitors
Partner
Mandy Yeandle - Personal Injury Claims Solicitor in Bristol - VWV Law Firm
Senior Associate
Jonathan Peacock - Partner & Personal Injury Solicitor in Bristol - VWV Law Firm
Partner

News & Events

 
VWV Supports Successful Sale of Advance Insurance Agencies
VWV has recently acted for the founder shareholders of Advance Insurance Agencies (Advance), a specialist personal and commercial lines broker based in Wiltshire, on all aspects of the sale of the company.
20 Oct 2020
Introducing VWV Plus eLearning Solutions
Following the success of My OnStream, our digital compliance management solution, we've developed improved tools that support schools with their compliance and training requirements, and are pleased to announce the launch of VWV Plus eLearning Solutions.
23 Feb 2021
VWV approach Expands with New Hire
VWV approach, our free law firm referral and support network, welcomed James Shepherd as Regional Relationship Manager with the aim to expand the network's reach.
4 Feb 2021