Financial Services Lawyers
Our team of specialist financial services solicitors have significant experience advising financial institutions (such as banks, investment managers, IFAs, payment services providers (PSPs), self-invested personal pension (SIPP) providers) and individuals in relation to many types of financial services matters such as contractual disputes, professional negligence claims, investigations and conduct and regulatory matters.
We have experience advising on Financial Conduct Authority (FCA) supervision and enforcement cases, Financial Ombudsman Service (FOS) complaints, including judicial reviews of FOS Decisions, and Financial Services Compensation Scheme (FSCS) claims and in respect of ancillary insurance coverage and notification issues (including block notifications).
What is financial services law?
The financial services sector is also wide-ranging and complex, meaning that financial services disputes can take many forms and routes to resolution.
We focus on helping our clients to resolve disputes and advising on legal and regulatory issues within the retail (i.e. consumer focussed) financial services sector. This encompasses a wide range of individuals and organisations, including banks, insurers, brokers, independent financial advisors, networks and other retail financial services firms (e.g. SIPP providers).
Our team has extensive experience of resolving contentious financial services matters at all levels, including via the courts, the FOS, the FSCS and the Upper Tribunal (Tax and Chancery Chamber) (as regards appeals from FCA decisions).
The team's expertise includes: advice in relation to secret commissions claims (in both motor finance and non-motor finance contexts), financial/investment mis-selling, fraud, insurance coverage and contractual disputes and advising businesses and individuals on post termination/exit issues in the financial services context following adviser and investment manager (including team) moves.
Resolving disputes in this context requires a strategic approach, together with a deep understanding of the financial services sector. At VWV, our experienced team of specialist financial services lawyers understand the complex legal landscape and provide practical, commercial and tailored advice.
We work closely with you to understand your situation, identify the best course of action, and achieve the best possible outcome.
What financial law services do we provide?
Whether you are a financial services firm, organisation, business, or individual, we are here to support you in resolving disputes, as and when they arise, efficiently and effectively.
Our team advises on the following areas:
How much does a financial services solicitor cost?
The cost of instructing a specialist financial services solicitor depends on the complexity and nature of your matter. We offer transparent pricing and will provide a detailed fee estimate and scope of work at the outset and throughout your case, to ensure up front visibility and assist budgeting. We can also offer different funding options and fee bases, which our team are happy to explore on a case-by-case basis.
Ben Hay approaches every task with enthusiasm and positivity as well as being a very safe pair of hands.
Our work highlights
Investment disputes
- Acting for a financial intermediary in a dispute relating to unpaid sums and the return of charged property in connection with investment notes, where we successfully obtained judgment in our client's favour at trial.
- Acting for a Luxembourg based investment fund and its General Partner in relation to the defence of a multi-party Commercial Court fraud-based claim valued at €50m, arising out of investments made in the fund which were significantly impacted during the Covid-19 pandemic.
- Obtaining judgment for a well-known retail bank for c. £13million following a customer's breach of covenant and successfully defending a c. £9million counterclaim.
Payment services claims
- Acting for a global payments platform in defence of a c.£1.5m claim where the platform refused to process a transaction due to money laundering concerns.
- Developing practical and tailored policies for an Islamic financial services institution to support its compliance with the FPS and CHAPS authorised push payment fraud reimbursement rules.
- Advising a leading high street bank in connection with a c.£1.4m cheque fraud dispute.
Secret commissions claim
- Acting for the owner/director of an accountancy business in defence of a £6m "secret commissions" claim, involving allegations of an unlawful means conspiracy, in the context of a failed tax planning/tax mitigation scheme involving multiple individual and corporate defendants.
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FCA publishes findings on review of risk assessment processes
On 11 November 2025 the Financial Conduct Authority (FCA) shared the findings of a multi-firm review focussing on business-wide risk assessment (BWRA) and customer risk assessment (CRA) processes. The review forms part of the FCA's ongoing effort to combat financial crime, as outlined in its 2025 to 2030 strategy publication.