IT contracts require a degree of specialist knowledge, encompassing both technology and industry standards. The effective drafting and negotiation of your IT contracts are crucial to establishing a firm legal basis for a successful relationship between customer and supplier. This is where the experience of our lawyers proves invaluable, and we are ready to assist you.
Typically, IT projects fail due to a lethal combination of poorly defined requirements, failure to identify deliverables aligned with achievable timetables and milestone payments, and the absence of any remediation proces in case of issues or targeted remedies to encourage progress.
Our technology lawyers specialise in ensuring that your IT contracts are designed for success.
Drawing from first-hand experience, we excel at making IT contracts 'work' by tying payments to clear deliverables, allocating responsibilities and dependencies, clarifying service levels, minimising assumptions and creating payment mechanisms and remedies which incentivise the supplier to deliver on time and within budget.
We possess expertise in drafting and negotiating software licences, reseller agreements and service level agreements (SLA).
Our team has collaborated with major technology companies such as SAP and Oracle, granting us comprehensive understanding of their commerical licensing models and the negotiable terms that can benefit the customer. Additionally, we have developed licensing terms and reseller agreements for numerous technology start-ups, including e-commerce platforms for goods and services, as well as components-based systems interfacing with other proprietary or publicly available systems, including social media.
We can also assist you in negotiating systems support and maintenance contracts which focus on your business requirements and offer clear remedies if the service falls below the required level.
I feel I get very good, sound advice. Sometimes it's against the thing that I want to do but it's the right advice - not many firms will do that.