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Tribunal online services announces planned outage

on Friday, 12 April 2024.

The planned outage, announced by HM Courts and Tribunals Service (HMCTS), will affect all Employment Tribunal online services overnight on Thursday 18 April.

HMCTS has issued an email warning of a planned outage to all Employment Tribunal online services from 8.30pm on Thursday 18 April, to 8.00am on Friday 19 April. The outage will affect the online submission of all claim forms, responses and digital applications. Anyone trying to submit correspondence or documentation between these times will receive a "this service is temporarily unavailable" message. HMCTS has not confirmed whether communications will be capable of being received by email during the outage (but note, claim forms cannot be submitted by email in any event).

Extensions of time are not automatically granted due to last-minute technical problems with electronic submissions.

Best practice

Litigation parties with Tribunal deadlines on Thursday 18 April must ensure their documentation is submitted to the Tribunal in good time before the planned outage starts. This notice acts as a reminder to employers to ensure they instruct their representatives in good time before an Employment Tribunal deadline, in order to take account of the possibility of both planned and unplanned IT outages.


For more information or advice, please contact Rory Jutton in our Employment team on 0117 314 5286, or complete the form below.

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