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Pension Ombudsmen - No Maladministration in Conditional Enhanced Pension Offer

on Tuesday, 13 October 2015.

The Pension Ombudsmen has held that it was not maladministration for a Local Government Pension Scheme (LGPS) employer to make an offer for an enhanced pension conditional on the employee...

... agreeing to a compromise agreement which would prevent her claiming for unpaid wages.

Facts

Mrs Smith was employed at Doncaster Council and was a member of the LGPS from 1987. In 1999, her employment transferred to the Rent Service. In 2006, she was made redundant and was offered an enhanced pension if she signed a compromise agreement which prevented her from making claims for unpaid wages.

Mrs Smith was unhappy with the compromise agreement in two respects:

  • The termination date
    She was initially informed that her termination date would be 20 February 2006 but, due to the office closing earlier than expected, the termination date in the compromise agreement was 10 February 2006. She was to receive pay in lieu of wages for the period between 10 and 20 February 2006.
     
  • The length of her service
    The compromise agreement deducted six days from the length of Mrs Smith's service due to her employer's erroneous belief that she was part of a strike for those six days.

In relation to the length of her service, Mrs Smith wrote to the Rent Service stating that she was not involved in the strike and enclosed payslips which showed that she had been reimbursed by Doncaster Council for those six days.

The Rent Service accepted Mrs Smith's position but stated that they could not change the length of her service in the compromise agreement. Instead they offered to pay her the sum needed to buy the six days directly from the pension provider( £38.39 for £3 extra pension a year).

Despite this offer from the Rent Service, Mrs Smith still refused to sign the compromise agreement and decided to lodge an appeal against her redundancy. This resulted in the offer for the enhanced pension being withdrawn.

It later emerged that Mrs Smith had not in fact been reimbursed for the six strike days and therefore had a claim for unpaid wages.

Mrs Smith reported the decision to withhold her enhanced pension to the Pension Ombudsman.

Determination

The Ombudsman dismissed Mrs Smith's complaint.

At the time the compromise agreement was proposed, both Mrs Smith and the Rent Service believed that Mrs Smith had been reimbursed for the six strike days. The Rent Service had no reason to think that she had a claim for unpaid wages. The Rent Service could not therefore be said to be acting unreasonably or other than in good faith, resulting in a finding of no maladministration.

Best Practice

This matter is very fact specific. A general point to consider is to ensure all issues and claims are flushed out at the point which the compromise agreement is proposed so as to avoid any conflict in the future. It is also important to check the employer and employee are in agreement of the facts of the employee's period of employment.


For more information, please contact Jenny Marley on 0117 314 5378.